Chalet Manager & Chalet Host Jobs
Find information about becoming a chalet manager or host.
The culture of chalet based ski holidays has been popular since the early days of skiing. As the name suggests, it originates from France. Similar styles of chalet accommodation can also be found in various ski areas around the world. The following page gives insight into the typical responsibilities a chalet host or manager may have, as well as listing any current vacancies.
Chalet Manager & Chalet Host
There is often some confusion between what the titles chalet manager and chalet host actually represent. It is common for the responsibilities involved with both roles to overlap but generally speaking the chalet manager will be more senior and slightly less hands on.
A chalet manager role often includes:
- Pre-season training and on-going training/mentoring of seasonal staff
- Regular chalet visits to ensure standards are being maintained
- Assisting with changeover days to ensure chalets are ready for new guests
- Covering for staff injury or illness, by acting as chalet host
- Customer welfare, feedback and managing complaints
- Overseeing chalet budgets and financial performance
- Stock management and ensuring efficiency with food and beverage etc
- Assisting with the staff rota and ensuring fair workload for staff
A chalet host will usually report into a chalet manager, their role often includes the following:
- Day to day management of a chalet complex
- Shopping and budgeting for the chalet
- Helping to prepare food in catered chalets and serving the guests
- Making and upkeep of the fire
- Assisting with guest needs and ensuring they have a pleasant experience
- Housekeeping and general cleanliness of the chalet
- Replacing towels and bedding on a regular basis
- Snow clearing to ensure safe access for guests
Remuneration and pay
A chalet host is more often than not an entry level position. That usually means wages are towards the lower end of the seasonal spectrum. If the role requires a culinary qualification or previous experience, wages are likely to be higher. The majority of roles do come with added benefits which typically include accommodation, season lift pass, food and beverage. A chalet manager will be paid at a higher rate for the added responsibility.